- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: Plat-Admn-301
- Certification Level: Advanced / Professional
- Exam Duration: 105 minutes
- Passing Score: 68%
- Unscored Content: The exam may include unscored questions used for research and evaluation purposes. These questions do not affect the final score and are not identified during the exam.
Exam Details
- Question Types: Multiple choice and multiple select
- Number of Questions: Approximately 60 questions
- Hands-On Questions: The exam evaluates advanced administration concepts through scenario-based questions rather than hands-on lab simulations.
Exam Policies
- Offline Proctoring: Must be rescheduled or canceled at least 72 hours before the scheduled exam time.
- Online Proctoring: Must follow Salesforce certification rescheduling and cancellation policies before the scheduled exam time.
- Waiting Period: Candidates must wait before retaking the exam after a failed attempt.
- Retake Fee: Full exam fee must be paid for each retake attempt.
Certification Validity and Renewal
- Validity: Salesforce certifications remain valid but may require maintenance updates when platform features change.
- Renewal Options: Complete certification maintenance modules available through Salesforce Trailhead.
Exam Fee
- Base Fee: $200 USD (excluding taxes)
- Taxes: Country-specific VAT may apply
- Example: In India, 18% tax applies, making the total $236 USD ($200 + $36 tax)
Prerequisites
There are formal prerequisites for taking the Platform Administrator II exam:
- Salesforce Certified Administrator certification is required
- Hands-on experience managing Salesforce platform administration and configuration
- Knowledge of advanced security, automation, and data management features
- Experience designing scalable solutions using Salesforce platform capabilities
Exam Topics
- Advanced Security and Access: Role hierarchy, sharing rules, and advanced access control
- Data Management: Data quality, import/export strategies, and data governance
- Automation: Workflow rules, Flow Builder, process automation, and approval processes
- Advanced Customization: Complex object relationships, record types, and page layouts
- Monitoring and Optimization: Performance monitoring, system health, and troubleshooting
Intended Audience
- The Platform Administrator II certification is designed for experienced Salesforce administrators responsible for managing complex Salesforce environments, including:
- Salesforce Administrators
- CRM Administrators
- Salesforce Platform Specialists
- System Administrators managing Salesforce environments
- Salesforce Implementation Consultants
Career Impact
Jobs You Can Get:
- Senior Salesforce Administrator, Salesforce Platform Administrator, CRM Administrator, Salesforce Consultant, Salesforce Platform Specialist
Average Salary:
- Varies by country —
- U.S.: $95,000–$135,000 USD
- India: ₹10,00,000–₹22,00,000 INR
- United Kingdom: £50,000–£85,000 GBP
- UAE: 180,000–330,000 AED per year.
Why It’s Valuable:
- Demonstrates advanced Salesforce administration expertise required to manage complex CRM environments and support enterprise Salesforce implementations.
Exam Mode
- The exam is proctored and can be taken either:
- In-person at authorized Pearson VUE test centres
- Online through Pearson VUE’s online proctoring system
Exam Booking Link
- Book your Platform Administrator II exam via Salesforce Certification — Click here (https://trailhead.salesforce.com/credentials)
Once you pass the exam
- Download your Salesforce certification from your Trailblazer / Webassessor account
- Processing Time: Certification available within 24 hours after passing the exam
- Log in to your certification portal
- Navigate to the Credentials or Certifications section
- Download your certificate (PDF format)
Offers
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Top Reasons to Choose
Salesforce Certified Platform Administrator II
Advanced Salesforce Administration Expertise
This certification demonstrates advanced skills in managing complex Salesforce environments, including automation, security configuration, and data governance required to support enterprise-level CRM implementations and large-scale Salesforce deployments.
High Demand for Experienced Salesforce Administrators
Organizations rely heavily on Salesforce administrators to maintain CRM systems, automate business processes, and manage data security. Certified Platform Administrator II professionals are valued for their advanced platform management capabilities.
Career Advancement in Salesforce Ecosystem
As an advanced Salesforce certification, Platform Administrator II helps professionals progress into senior roles such as senior administrator, solution consultant, or Salesforce platform specialist in large enterprise implementations.
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