Salesforce Certified Experience Cloud Consultant
Exam Code: EX-Con-101
The Salesforce Certified Experience Cloud Consultant certification validates your ability to design, implement, and manage digital experiences using Salesforce Experience Cloud. It demonstrates expertise in building partner portals, customer communities, and digital engagement platforms on the Salesforce platform.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: EX-Con-101
- Certification Level: Professional / Consultant Level Certification
- Exam Duration: 105 minutes
- Passing Score: 67%
- Unscored Content: The exam may include up to 5 unscored questions used for research purposes. These questions are not identified during the exam and do not affect your final score.
Exam Details
- Question Types: Multiple choice, multiple select
- Number of Questions: 60 scored questions + up to 5 unscored questions
- Hands-On Questions: No hands-on labs. The exam focuses on scenario-based questions covering Experience Cloud configuration, community setup, and user engagement strategies.
Exam Policies
- Offline Proctoring: Must be rescheduled or canceled at least 24 hours before the scheduled exam time.
- Online Proctoring: Must be rescheduled or canceled at least 24 hours before the scheduled exam time.
- Waiting Period: Candidates must wait 24 hours before attempting a retake after a failed exam attempt.
- Retake Fee: $100 USD plus applicable taxes for each retake.
Certification Validity and Renewal
- Validity: Salesforce certifications do not expire, but maintenance updates are required.
- Renewal Options: Complete Salesforce release maintenance modules through Trailhead to stay aligned with platform updates.
Exam Fee
- Base Fee: $200 USD (excluding taxes)
- Taxes: Country-specific GST/VAT may apply
- Example: In India, 18% tax applies, making the total $236 USD ($200 + $36 tax)
Prerequisites
There are no formal prerequisites for taking the EX-Con-101 Salesforce Certified Experience Cloud Consultant exam. However, Salesforce recommends:
- Experience implementing Salesforce solutions
- Familiarity with Salesforce platform configuration and administration
- Understanding of Experience Cloud capabilities and use cases
- Experience working with stakeholders to design digital engagement solutions
Exam Topics
- Experience Cloud architecture and capabilities
- Community setup, branding, and customization
- User access management, roles, and sharing rules
- Content management and engagement strategies
- Analytics and adoption monitoring for digital experiences
- Security and governance for community users
Intended Audience
The Salesforce Certified Experience Cloud Consultant certification is designed for professionals responsible for implementing digital experience platforms using Salesforce, including roles such as:
- Salesforce Experience Cloud Consultant
- Salesforce Functional Consultant
- CRM Implementation Consultant
- Digital Experience Specialist
- Salesforce Solution Architect
Career Impact
- Jobs You Can Get: Salesforce Experience Cloud Consultant, CRM Consultant, Salesforce Implementation Consultant, Digital Experience Architect, Salesforce Solution Architect
- Average Salary:
U.S.: $100,000–$140,000 USD
India: ₹9,00,000–₹20,00,000 INR
United Kingdom: £55,000–£85,000 GBP
UAE: 200,000–340,000 AED per year. - Why It’s Valuable: Experience Cloud enables organizations to build customer portals, partner portals, and self-service communities. Certified professionals help organizations deliver digital experiences that improve engagement and collaboration.
Exam Mode
The exam is proctored and can be taken either:
- In-person at authorized Pearson VUE test centres
- Online through Pearson VUE’s online proctoring system
Exam Booking Link
Book your Salesforce Certified Experience Cloud Consultant Exam via Webassessor — Click here https://www.webassessor.com/salesforce
Once you pass the exam
- Download your Salesforce certification from your Trailblazer profile
- Processing Time: Certification badge and certificate typically appear within a few hours after passing the exam
- Log in to your Trailblazer account
- Navigate to the Credentials / Certifications section
- Download your certificate and certification badge
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Top Reasons to Choose
Salesforce Certified Experience Cloud Consultant
High Demand for Digital Experience Platforms
Organizations increasingly rely on customer and partner portals to deliver self-service and collaboration capabilities. This certification validates expertise in building scalable Experience Cloud solutions that improve engagement, communication, and digital customer experiences.
Essential Skill for Customer and Partner Communities
Experience Cloud consultants help organizations build secure communities where customers and partners can access services, collaborate, and manage interactions efficiently using Salesforce’s powerful digital engagement tools.
Career Growth in Salesforce Consulting
As more companies adopt Salesforce Experience Cloud for digital transformation initiatives, certified consultants gain access to high-value roles in CRM consulting, digital experience architecture, and enterprise Salesforce implementation projects.
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