Exam Overview

The 350-801 CLCOR exam is the core examination for Cisco's professional-level Collaboration certification path. Passing it earns the Cisco Certified Specialist - Collaboration Core credential and satisfies the core-exam requirement for CCNP Collaboration and the written qualification requirement for CCIE Collaboration.

• Exam Code: 350-801 CLCOR v2.0
• Level: Professional-level core and Specialist certification exam
• Duration: 120 minutes. Available language: English.
• Passing Score: Not officially disclosed by Cisco (commonly estimated at ~825 out of 1000).
• Unscored Content: Not officially disclosed by the certification provider.

Exam Structure

The 350-801 CLCOR exam follows six official domains covering collaboration infrastructure and design, protocols and endpoints, on-premises call control, voice gateways and session border controllers, cloud and hybrid services, and media and QoS.

• Question Types: Not officially disclosed by the certification provider.
• Number of Questions: Not officially disclosed by the certification provider.
• Hands-On Questions: Not officially disclosed by the certification provider.

Exam Policies

Before completing CLCOR exam registration, review Cisco's certification policies, Pearson VUE admission and identification rules, the Cisco candidate agreement, and the appointment terms displayed for the selected delivery method.

• Rescheduling: Online Proctored exams can be rescheduled up to 30 minutes before check-in. Test Center exams can be rescheduled up to 48 hours before the scheduled appointment.
• Cancellation: Online Proctored exams can be cancelled up to 30 minutes before check-in. Test Center exams can be cancelled up to 48 hours before the scheduled appointment.
• Retake Policy: After failing a Professional-level written exam, candidates must wait five calendar days, beginning the day after the unsuccessful attempt, before retaking the same exam.
• Retake Fee: Cisco states that candidates may retake an exam for the same cost unless an eligible safeguard, voucher, or promotion provides different terms. The full CLCOR exam fee therefore normally applies to another attempt.

Certification Validity and Renewal Options

Passing the 350-801 CLCOR exam earns the Cisco Certified Specialist - Collaboration Core certification and begins Cisco's standard active certification cycle.

• Validity: Cisco states that Specialist certifications are active for three years from the date earned and must be recertified before the expiration date to remain active.
• Renewal Options: Renew the Specialist credential by earning 40 Continuing Education credits or by completing an eligible Cisco certification exam pathway under Cisco's current recertification policy.

Exam Fee

• Base Fee: The official CLCOR exam fee is USD 400, excluding applicable taxes. Candidates may also redeem eligible Cisco Learning Credits during scheduling.
• Taxes: Local taxes, currency conversion, and regional checkout rules may affect the final CLCOR certification cost. The payable amount is shown during registration.
• Example (India): Candidates in India are subject to 18% GST, bringing the total exam fee to USD 472 (USD 400 + USD 72 GST).

Prerequisites

Cisco publishes no formal prerequisite for the 350-801 CLCOR exam or for beginning the CCNP Collaboration certification path.

• Candidates should understand networking fundamentals, including LANs, WANs, switching, routing, IP addressing, and the operation of converged voice and data networks.
• Useful preparation includes familiarity with digital interfaces, the PSTN, VoIP fundamentals, Cisco Unified Communications Manager, SIP, collaboration endpoints, voice gateways, Webex services, security, and QoS.
• Cisco's Implementing Cisco Collaboration Core Technologies training is recommended preparation and aligns with the CLCOR syllabus, but completing a specific course is not an exam prerequisite.

Exam Topics

The official CLCOR syllabus v2.0 contains six weighted domains:

• Infrastructure and Design - 15%: On-premises, hybrid, and cloud solution design; sizing, bandwidth, codecs, high availability, disaster recovery, dial plans, security, QoS, edge devices, upgrades, and network-service troubleshooting.
• Protocols and Endpoints - 10%: Endpoint and soft-client deployment, manual and bulk provisioning, activation-code onboarding, Webex App, SIP call flows and features, DTMF, and endpoint registration troubleshooting.
• On-Premises Call Control - 30%: Cisco UCM call routing, toll-fraud prevention, globalized dial plans, route patterns and transformations, calling search spaces, monitoring, Unity Connection, LDAP authentication, and role-based access control.
• Voice Gateways and Session Border Controllers - 10%: DTMF, translation rules and profiles, codec preference lists, VoIP and POTS dial peers, redundancy, IOS XE dial-plan troubleshooting, SIP profiles, tenants, and media resources.
• Cloud and Hybrid Services - 25%: Webex Suite, Webex Calling routing and permissions, toll-fraud prevention, cloud meetings and messaging, user management, Cloud Connected UC, Webex Hybrid Services, and cloud collaboration integration.
• Media and QoS - 10%: Media-quality troubleshooting, signaling and media considerations across wired and wireless networks, QoS trust boundaries, LAN classification and marking, and low-latency queuing configuration.

Intended Audience

The 350-801 CLCOR exam is designed for professionals who implement, administer, support, and optimize enterprise collaboration solutions, including:

• Collaboration Engineers
• Unified Communications Engineers
• Network Administrators
• Network Engineers
• Systems Engineers
• Collaboration Support Engineers
• CCNP and CCIE Collaboration Candidates

Career Opportunities

Passing the 350-801 CLCOR exam supports roles that design, deploy, troubleshoot, and operate secure voice, video, messaging, meeting, and hybrid collaboration platforms, including:

• Cisco Collaboration Engineer
• Unified Communications Engineer
• Collaboration Systems Engineer
• Voice and Video Network Engineer
• Webex Collaboration Engineer
• Collaboration Solutions Consultant

Average Salary (Approximate)

Cisco does not publish salary data for CLCOR credential holders. The ranges below reflect current employment-market estimates for Collaboration Engineer or closely related engineering roles from Glassdoor. Salaries vary by experience, employer, location, job role, and industry.

• U.S.: Approximately USD 107,000-179,000 per year in total pay for Collaboration Engineers (Glassdoor, July 2026).
• India: Approximately INR 1,025,000-1,675,000 per year in total pay for Collaboration Engineers (Glassdoor, May 2026).
• United Kingdom: Approximately GBP 35,000-63,000 per year in total pay for Collaboration Engineers (Glassdoor, May 2026).
• UAE: Approximately AED 168,000-324,000 per year in total pay for Senior Engineers in Dubai, a related enterprise engineering role (Glassdoor, July 2026).

Exam Delivery Options

During CLCOR exam registration, candidates can review the delivery methods available for the 350-801 appointment and their location.

• Pearson VUE Test Center - Take the exam in a proctored environment at an authorized Pearson VUE test center, subject to local availability.
• Online Proctored Exam (OnVUE) - Cisco written certification exams, including 350-801, are generally available online, subject to country availability, system requirements, and the appointment options shown during scheduling.
• Online Exam Rules: Run the required system test, use an approved computer with webcam and microphone, present acceptable identification, maintain a clear private workspace, and remain under live-proctor supervision.
• Test Center Rules: Arrive according to the appointment instructions, bring the required identification, store prohibited items, accept Cisco's candidate agreement, and follow all check-in and proctor directions.

Exam Registration

Follow these steps to complete CLCOR exam registration:

• Open Cisco's official exam scheduling portal and sign in with the Cisco account linked to the certification profile.
• Select the 350-801 CLCOR exam and choose an available Pearson VUE test center or OnVUE online-proctored appointment, where offered.
• Confirm the exam language, date, time, delivery method, identification requirements, and the rescheduling and cancellation terms shown with the booking.
• Pay the CLCOR exam fee, apply an eligible voucher, or redeem Cisco Learning Credits, then save the appointment confirmation.

After Passing the Exam

After passing the 350-801 CLCOR exam, review the result and certification record in Cisco CertMetrics.

• Passing earns the Cisco Certified Specialist - Collaboration Core certification. Cisco states that written exam results are normally available online within 48 hours.
• Use Cisco CertMetrics to access exam history, score reports, certificates, transcripts, certification logos, and the credential's expiration information.
• The result satisfies the core-exam requirement for CCNP Collaboration, which also requires one concentration exam, and the written qualification requirement for the CCIE Collaboration certification path.

Why the 350-801 CLCOR Exam Is Worth It

• Earns the Cisco Certified Specialist - Collaboration Core certification
• Establishes the core requirement for CCNP and CCIE Collaboration paths
• Validates on-premises, cloud, and hybrid collaboration expertise
• Demonstrates skills across call control, Webex, gateways, media, and QoS