Exam Overview

The 300-815 CLACC exam is a concentration examination in the CCNP Collaboration certification path. Passing it earns the Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation credential and satisfies the concentration exam requirement for CCNP Collaboration.

• Exam Code: 300-815 CLACC v2.0
• Level: Professional-level concentration and Specialist certification exam
• Duration: 90 minutes. Available language: English.
• Passing Score: Not officially disclosed by Cisco (commonly estimated at ~825 out of 1000).
• Unscored Content: Not officially disclosed by the certification provider.

Exam Structure

The 300-815 CLACC exam follows five official domains covering signaling and media protocols, session border controller and voice gateway technologies, advanced call control, supplemental features and security, and remote connectivity and business-to-business solutions.

• Question Types: Not officially disclosed by the certification provider.
• Number of Questions: Not officially disclosed by the certification provider.
• Hands-On Questions: Not officially disclosed by the certification provider.

Exam Policies

Before completing CLACC exam registration, review Cisco's certification policies, Pearson VUE admission and identification rules, the Cisco candidate agreement, and the appointment terms displayed for the selected delivery method.

• Rescheduling: Online Proctored exams can be rescheduled up to 30 minutes before check-in. Test Center exams can be rescheduled up to 48 hours before the scheduled appointment.
• Cancellation: Online Proctored exams can be cancelled up to 30 minutes before check-in. Test Center exams can be cancelled up to 48 hours before the scheduled appointment.
• Retake Policy: After failing a Professional- or Specialist-level written exam, candidates must wait five calendar days, beginning the day after the unsuccessful attempt, before retaking the same exam.
• Retake Fee: Cisco states that candidates may retake an exam for the same cost unless an eligible safeguard, voucher, or promotion provides different terms. The full CLACC exam fee therefore normally applies to another attempt.

Certification Validity and Renewal Options

Passing the 300-815 CLACC exam earns the Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation certification and begins Cisco's standard active certification cycle.

• Validity: Cisco states that Specialist certifications remain active for three years from the date earned and must be recertified before expiration to remain active.
• Renewal Options: Renew the Specialist credential by earning 40 Continuing Education credits or by completing an eligible Cisco certification exam pathway under Cisco's current recertification policy.

Exam Fee

• Base Fee: The official CLACC exam fee is USD 300, excluding applicable taxes. Candidates may also redeem eligible Cisco Learning Credits during scheduling.
• Taxes: Local taxes, currency conversion, and regional checkout rules may affect the final CLACC certification cost. The payable amount is shown during registration.
• Example (India): Candidates in India are subject to 18% GST, bringing the total exam fee to USD 354 (USD 300 + USD 54 GST).

Prerequisites

Cisco publishes no formal prerequisite for the 300-815 CLACC exam. To earn CCNP Collaboration, candidates must pass the 350-801 CLCOR core exam and one eligible concentration exam, such as CLACC.

• Candidates should understand networking technologies, voice and video fundamentals, codecs, Cisco Collaboration architecture, SIP signaling, SDP media negotiation, IP telephony endpoints, and converged network quality.
• Useful preparation includes Cisco IOS XE command-line skills and experience with Cisco UCM services, users, devices, dial plans, calling privileges, toll-fraud prevention, PSTN gateways, media resources, and basic globalized call routing.
• Cisco's Implementing Cisco Advanced Call Control and Mobility Services training is recommended preparation and aligns with the CLACC syllabus, but completing a specific course is not an exam prerequisite.

Exam Topics

The official CLACC syllabus v2.0 contains five weighted domains:

• Signaling and Media Protocols - 10%: Advanced SIP conversations, ringback, PRACK, UPDATE, media optimization, STUN, TURN, ICE, hold and resume, transfer methods, conferencing, barge, session timers, retries, and refresh.
• Session Border Controller and Voice Gateway Technologies - 30%: Cisco UCME and SIP SRST, Cisco Unified Border Element troubleshooting, DTMF, codecs, SIP profiles, signaling and media bindings, TLS, SRTP, dial peers, VRFs, and SIP interoperability.
• Advanced Call Control - 25%: Cisco UCM SIP interoperability, normalization and transparency, SIP trunk security, call recording options, and troubleshooting globalized routing elements such as patterns, transformations, route lists, and CSS.
• Supplemental Features and Security - 20%: Cisco UCM certificate management, secure phone registration, call park and pickup, hunt groups, call queuing, music on hold, barge, BLF, Unified Mobility, Extension Mobility, ILS, URI synchronization, and GDPR.
• Remote Connectivity and Business-to-Business Solutions - 15%: Mobile and Remote Access, Expressway media and protocol traversal, encrypted calling, certificates, toll-fraud controls, intrusion detection, firewall rules, and B2B troubleshooting.
• Blueprint Scope: Cisco identifies these objectives as general guidelines. Related topics may appear on a specific delivery, and the published CLACC syllabus may change to reflect updates in the examination.

Intended Audience

The 300-815 CLACC exam is designed for professionals who implement, administer, secure, and troubleshoot advanced on-premises collaboration services, including:

• Collaboration Engineers
• Collaboration Administrators
• Unified Communications Engineers
• Voice Network Engineers
• Network Engineers
• Collaboration Support Engineers
• CCNP Collaboration Candidates

Career Opportunities

Passing the 300-815 CLACC exam supports specialist roles focused on enterprise calling, mobility, voice gateways, session border control, remote access, security, and business-to-business collaboration, including:

• Cisco Collaboration Engineer
• Unified Communications Engineer
• Voice and Call Control Engineer
• Cisco UCM Administrator
• Collaboration Support Engineer
• Collaboration Solutions Consultant

Average Salary (Approximate)

Cisco does not publish salary data for CLACC credential holders. The ranges below reflect current employment-market estimates for Collaboration Engineer or closely related engineering roles from Glassdoor. Salaries vary by experience, employer, location, job role, and industry.

• U.S.: Approximately USD 107,000-179,000 per year in total pay for Collaboration Engineers (Glassdoor, July 2026).
• India: Approximately INR 1,025,000-1,675,000 per year in total pay for Collaboration Engineers (Glassdoor, May 2026).
• United Kingdom: Approximately GBP 35,000-63,000 per year in total pay for Collaboration Engineers (Glassdoor, May 2026).
• UAE: Approximately AED 168,000-324,000 per year in total pay for Senior Engineers in Dubai, a related enterprise engineering role (Glassdoor, July 2026).

Exam Delivery Options

During CLACC exam registration, candidates can review the delivery methods available for the 300-815 appointment and their location.

• Pearson VUE Test Center - Take the exam in a proctored environment at an authorized Pearson VUE test center, subject to local availability.
• Online Proctored Exam (OnVUE) - Cisco written certification exams, including 300-815, are generally available online, subject to country availability, system requirements, and the appointment options shown during scheduling.
• Online Exam Rules: Run the required system test, use an approved computer with webcam and microphone, present acceptable identification, maintain a clear private workspace, and remain under live-proctor supervision.
• Test Center Rules: Arrive according to the appointment instructions, bring the required identification, store prohibited items, accept Cisco's candidate agreement, and follow all check-in and proctor directions.

Exam Registration

Follow these steps to complete CLACC exam registration:

• Open Cisco's official exam scheduling portal and sign in with the Cisco account linked to the certification profile.
• Select the 300-815 CLACC exam and choose an available Pearson VUE test center or OnVUE online-proctored appointment, where offered.
• Confirm the exam language, date, time, delivery method, identification requirements, and the rescheduling and cancellation terms shown with the booking.
• Pay the CLACC exam fee, apply an eligible voucher, or redeem Cisco Learning Credits, then save the appointment confirmation.

After Passing the Exam

After passing the 300-815 CLACC exam, review the result and certification record in Cisco CertMetrics.

• Passing earns the Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation certification and satisfies the concentration requirement for CCNP Collaboration.
• Use Cisco CertMetrics to access exam history, score reports, certificates, transcripts, certification logos, and the credential's expiration information.
• To earn CCNP Collaboration, also pass the current 350-801 CLCOR core exam within Cisco's applicable written-exam validity window.

Why the 300-815 CLACC Exam Is Worth It

• Earns a Cisco advanced call control and mobility Specialist credential
• Satisfies the concentration requirement for CCNP Collaboration
• Validates secure on-premises calling, gateway, and mobility expertise
• Demonstrates skills in Cisco UCM, CUBE, Expressway, SIP, and SRST