Health Cloud Accredited Professional
Exam Code: AP-211
The Health Cloud Accredited Professional certification validates expertise in implementing and managing Salesforce Health Cloud solutions, including patient relationship management, healthcare data models, care coordination, and compliance processes for healthcare organizations.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: AP-211
- Certification Level: Professional / Accredited
- Exam Duration: 90 minutes
- Passing Score: 70% (subject to change by Salesforce)
- Unscored Content: The exam may include unscored questions for evaluation purposes. These do not affect the final score.
Exam Details
- Question Types: Multiple choice, multiple answer, scenario-based questions
- Number of Questions: Approximately 60 questions
- Hands-On Questions: No performance-based labs; focuses on implementation and configuration scenarios.
Exam Policies
- Offline Proctoring: Not applicable (online assessment only).
- Online Proctoring: Delivered online via Salesforce partner or certification platform.
- Waiting Period: Retake policies may vary based on Salesforce accreditation guidelines.
- Retake Fee: Full exam fee must be paid for each retake.
Certification Validity and Renewal
- Validity: Salesforce accreditations remain valid based on program updates or product version changes.
- Renewal Options: Completion of updated modules or assessments may be required when new releases occur.
Exam Fee
- Exam Fee: USD 150 (excluding taxes)
- Taxes: Country-specific VAT may apply
- Example: In India, 18% tax applies, making the total $150 USD ($150 + $27 tax)
Prerequisites
There are no strict prerequisites. However, Salesforce recommends:
- Experience with Salesforce Health Cloud solutions
- Understanding of healthcare industry processes and patient care workflows
- Knowledge of Salesforce platform configuration and data models
- Familiarity with healthcare data privacy and compliance requirements
Exam Topics
- Health Cloud Fundamentals: Architecture, industry data model, and capabilities
- Patient Relationship Management: Patient profiles, care plans, and interactions
- Care Coordination and Management: Care team collaboration and service workflows
- Healthcare Data and Compliance: Data privacy, security, and regulatory processes
- Integration and Automation: APIs, workflows, and healthcare system integration
- Analytics and Reporting: Patient insights, care performance tracking, and reportin
For a detailed breakdown and official study guide, feel free to contact us!
Intended Audience
- The Health Cloud Accredited Professional certification is ideal for professionals implementing healthcare solutions, including roles such as:
- Salesforce Consultant
- Health Cloud Administrator
- Salesforce Solution Architect
- Implementation Specialist
- Healthcare Operations Professional
Career Impact
Jobs You Can Get:
- Salesforce Health Cloud Consultant, Healthcare Implementation Specialist, Solution Architect, Health Cloud Administrator, etc.
Average Salary: Varies by country —
- U.S.: $95,000–$140,000 USD,
- India: ₹7,00,000–₹22,00,000 INR,
- United Kingdom: £45,000–£85,000 GBP,
- UAE: 160,000–320,000 AED per year.
Why It’s Valuable:
- Validates healthcare industry cloud expertise, enhances patient management solution skills, and strengthens credibility in Salesforce healthcare implementations.
Exam Mode
The exam is proctored and can be taken either:
- In-person at authorized Pearson VUE test centres
- Online through Pearson VUE’s online proctoring system
Exam Booking Link
- Access Salesforce accreditation exams via Salesforce Partner or Certification Portal — Click here (https://trailhead.salesforce.com/credentials)
Once you pass the exam:
- Accreditation available in Salesforce partner or credential profile
- Processing Time: Available shortly after passing
- Log in to Salesforce credential account
- Navigate to Certifications or Accreditations section
- Download accreditation details or badge
Offers
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Top Reasons to Choose
Health Cloud Accredited Professional
Career Growth and Global Recognition
High Demand for Healthcare Industry Expertise
Healthcare organizations adopting Salesforce require professionals who manage patient relationships, care coordination, and compliance processes, creating strong demand for certified Health Cloud specialists globally.
Strong Focus on Real-World Care Management
The certification validates practical skills in patient engagement, care planning, and healthcare data management, enabling professionals to implement scalable healthcare solutions and improve care delivery outcomes.
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