Certified Hardware and Technology Engineer (CHTE)
Exam Code: CHTE-001
The Certified Hardware and Technology Engineer (CHTE) certification validates your competency in computer hardware, system technology, installation, maintenance, troubleshooting, and support. It is a vendor-neutral credential designed for professionals who provide technical support and services for computer systems, peripherals, and related technologies. Achieving this certification demonstrates fundamental and practical skills in hardware engineering and tech support.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: CHTE-001
- Certification Level: Professional IT Hardware & Technology
- Exam Duration: 90 minutes (1 hour 30 minutes)
- Passing Score: 70% (70 out of 100 correct answers)
- Unscored Content: The exam contains only scored multiple-choice questions.
Exam Details
- Question Types: Multiple choice questions
- Number of Questions: 100 questions
- Hands-On Questions: None (standard multiple-choice format)
Exam Policies
- Proctoring: Online proctored (AI/webcam-based) — exam can be taken anytime within voucher validity.
- Retake: Voucher typically includes two attempts; if unsuccessful, a new voucher must be purchased for further attempts.
- Waiting Period: No mandatory wait period specified between attempts within voucher eligibility.
- Retake Fee: Full voucher price applies for additional attempts beyond included tries.
Certification Validity and Renewal
- Validity: 5 years — the CHTE credential must be renewed by retaking the exam after this period to maintain active certification.
- Renewal Options: Retake the CHTE-001 exam within or after the validity period to renew the certification.
Exam Fee
- Exam Voucher Price: Approximately $190 USD (may vary by region and offers)
- Taxes: Country-specific VAT may apply
- Example: In India, 18% VAT makes the total approximately $224 USD ($190 + $34 tax) — estimate based on local tax rules (final billing may vary).
Prerequisites
- There are no formal prerequisites for the CHTE-001 exam. Completion of related training or courses is optional, though recommended for better preparation, as many exam questions are drawn from associated e-course material.
Exam Topics
- Computer Hardware Fundamentals — PC components, architecture, device roles
- System Installation & Configuration — assembling systems, installing software
- Maintenance & Upgrading — servicing desktops, laptops, peripherals
- Troubleshooting Techniques — diagnosing hardware and system issues
- Operating Systems & Applications — OS basics, common applications
- Networking Basics — basic network configurations and connectivity
- User Support & Customer Service Skills — assisting users and documentation
Intended Audience
The CHTE certification is ideal for professionals such as:
- IT Technicians & Support Technicians
- Hardware Engineers
- Desktop Support Technicians
- Field Service Technicians
- Tier 1 & Tier 2 Technical Support
- PC & Peripheral Support Specialists
Career Impact
Jobs You Can Get:
- Hardware Support Technician, IT Support Specialist, Field Technician, Service Engineer
Average Salary:
- U.S.: $45,000–$75,000 USD;
- India: ₹3,00,000–₹8,00,000 INR;
- UK: £30,000–£50,000 GBP
Why It’s Valuable:
- Demonstrates practical hardware and tech support skills recognized internationally, enhancing employability in IT support and service roles.
Exam Mode
The exam is proctored and can be taken:
- Online via AI/webcam-based remote proctoring — schedule within voucher validity as per your account.
Exam Booking Link
- Register and schedule your CHTE exam via the official GAQM certification portal:
https://gaqm.org/certifications/information_technology/chte — Look for “CHTE-001” exam voucher and scheduling options on the official site.
Once you pass the exam:
- Your digital certificate and badge will be issued via your GAQM candidate account.
- Results are typically available immediately after completion or shortly thereafter in your dashboard.
- Log in to your account to view/download your certification documents.
Offers
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Certified Hardware and Technology Engineer (CHTE)
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FAQ
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Who should take the Certified Hardware and Technology Engineer (CHTE) exam?
The CHTE exam is suitable for candidates interested in computer hardware, desktop support, technical support, PC maintenance, troubleshooting, and user support. It is especially useful for IT technicians, hardware engineers, call center technicians, desktop support technicians, Tier 1 and Tier 2 support staff, PC support technicians, and field technicians.
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How difficult is the CHTE exam?
The CHTE exam is generally considered beginner to intermediate level because it focuses on computer hardware, software basics, operating systems, desktop usage, file management, applications, web browsers, troubleshooting, repairs, maintenance, and support responsibilities. Candidates must answer 100 multiple-choice questions and score at least 70% to pass successfully.
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Why does GAQM offer the CHTE certification?
GAQM offers the CHTE certification to validate the competency of service professionals working in the computer industry. The certification helps candidates demonstrate practical knowledge of hardware, software, troubleshooting, installation, maintenance, peripherals, user support, and technical service responsibilities needed in desktop support and computer service roles.
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What tools and resources can be used to prepare for the CHTE exam?
Candidates can prepare using the official GAQM course outline, e-course, premium package, sample exam, and structured study of computer fundamentals, PC anatomy, hardware devices, CPU and memory, input and output devices, operating systems, software basics, file management, applications, web browsing, troubleshooting, repairs, and maintenance.
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Is the CHTE certification still valuable in 2026?
Yes, the CHTE certification remains useful in 2026 because organizations still need skilled technicians who can install, maintain, repair, troubleshoot, and support desktops, laptops, printers, peripherals, operating systems, and user applications. It supports entry-level growth in IT support, field support, and hardware service roles.
